Our work areas

Sales

We are passionate about the IKEA product range, home furnishings and understanding what our customers want to deliver an exceptional shopping experience. We support the customer to make their home furnishing dreams come true, whether that's to design a kitchen or find that storage solution that will make their everyday wonderful.

Are you interested in the different roles within sales? please click HERE for more information

Customer Relations

We are curiosity driven problems solvers, always striving to develop new ideas and solutions to meet our customers’ needs and dreams’. We support our customers through the IKEA shopping experience we listen and we learn from them all to make their next visit even better than the last.

Are you interested in the different roles within Customer Relations? please click HERE for more information

Logistics

We work in close co-operation with our commercial partners, to fulfill our customers’ needs in a multi-channel retailing environment, with a cost conscious approach at the heart of everything we do. We offer a wide range of roles from replenishment to fork lift truck drivers.

Are you interested in the different roles within Logistics? please click HERE for more information

IKEA Food

IKEA Food has a single goal: to help sell more IKEA home furnishing products. It reinforces the emotional connection to the IKEA brand by offering great quality food with a hint of Swedishness at low prices. It gives visitors a tasty reason to return again and again and to stay longer in IKEA. By providing co-workers a healthy low price meal they can rest and recharge. IKEA Food takes responsibility for the planet by acting sustainably throughout the value chain..

Can you bring flavor to IKEA?

Are you interested in the different roles within IKEA Food? please click HERE for more information

Communication & Interior Design

We are passionate about inspiring our customers through creativity, imagination and a love for life at home, then we will inspire you to grow with us to create our future home. Whether you are interested in interior design, visual merchandising, carpentry or graphics we make the IKEA products come to life

Are you interested in the different roles within Communication & Interior Design? please click CLICK HERE. for more information.

Customer Support Centre

We are here to support every customer by providing fast and easy solutions to simple customer enquiries through to more complex problem resolutions; and are available to support our customers through whatever channel they choose to contact us on. Our job is to optimise the customer experience and secure satisfied customers by using knowledge of the IKEA product range and services

Human Resources

We are all about people.

We partner with the business to deliver our human resources Idea, keep our values and culture alive, ensuring that people are at the heart of everything we do. We have many different roles within our function. We work in stores in contact centres, distribution and head office.

Distribution Services

‘We Deliver Dreams’

In our Store Distribution business we handle almost 4 million pallets each year and supply our UK/IE retail stores with our beautiful home furnishing products every day.

Our Customer Distribution Business delivers over 1.4 million orders every year directly to our customer, making their wonderful every day.

All this is made possible by our amazing co-workers, with the customer at the heart of everything we do. Come and join us.

Service Office

We call ourselves service office as we provide specialised services to our stores and other units from property to finance we have a multitude of roles working across all our functions.

Work areas include:

Finance

As a diverse and supportive function, Finance works in a fast paced environment where many exciting opportunities arise for co-workers to get involved in a variety of projects and partner with the wider business. Finance provides a transparent and professional working environment to help co-workers develop both professionally and personally.

Property

We in property are a business function that develops, designs, constructs, owns and maintains IKEA properties. Property, together with Expansion, is also a key player in developing the penetration strategy within the commercial territory and has the responsibility to purchase and develop la in order for IKEA to be more accessible to the many people.

Legal Affairs

In the Legal function we provide direction and support IKEA in areas of legal and governance. Providing IKEA Group companies with expertise on relevant areas such as; corporate, agreements, litigations, compliance and governance.

Sustainability

We work to establish the IKEA Brand and IKEA stores as trusted and meaningful, with the latter being a natural destination for sustainable life at home. The IKEA Group sustainability strategy, People & Planet Positive, needs to be integrated into everyday decisions, ways of working, operations and enable change and we support IKEA to ensure that this happens.

Risk

We are a dynamic team of 50, based in many locations across the UK & IE, covering all parts of the business – Retail, Distribution, Properties, Contact Centre, OCPS etc. Taking care of Risk, Compliance, Data Security, Sourcing, Purchasing, Travel and the Head Office site there are an enormous amount of interesting opportunities ranging from administration to strategic business partners, single location or multiple location, full time and part time

Purchasing

We work towards being the preferred business partner, for both existing and new IKEA suppliers. We optimise our value chain to secure better products and services at lowest total cost and secure a great customer experience by establishing and developing a high performing and diverse supplier base for IKEA.

Business Navigation

Navigating the growth of IKEA and steering the business towards long term profitability. We support the business growth by understanding profit and loss and steer the business towards profitability. We have a variety of roles including business navigators, staff planning managers and various administration roles.

Marketing

Marketing reaches the many people; helping consumers to see, understand and like the IKEA brand.

It’s not an event, but a process. It has a beginning, a middle but never an end. You improve it, perfect it, change it, even pause it. But you never stop it completely.

Are you interested in what roles we have? please click CLICK HERE for more information

Information Technology

As our dependency on technology continues to grow, UKIT has to responsibility to ensure that our systems are always operational and up to date. Reporting to the Service Office, but based all over the country UKIT is set up to support our expansion, implement new systems and maintain our current systems. We always look to recruit based on a passion for IKEA and the ability to constantly learn new skills. If you have ever been interested in working with IT please speak to us.

Facilities

We in facility management combine people, processes and technology to maintain sites and buildings, and provide/improve services to the IKEA business throughout the building lifecycle. We are about managing and maintaining a healthy, safe and suitable work environment for a good business performance and supporting a sustainable business development.

Sales

I'm passionate about engaging with our customers and helping them to find solutions to improve their home.

Customer Relations

I support my colleagues to deliver an amazing, quality shopping experience to all of our visitors.

Logistics

I work closely with my commercial partners, ensuring we have the products to fulfil our customers’ home furnishing dreams.

IKEA Food

I'm vital in creating a great customer experience and passionate about serving our food to the many people.

Communication & Interior Design

I'm all about inspiring our customers through creativity, imagination and a love for life at home.

Customer Support Centre

I'm passionate about delivering an excellent customer experience to all our customers.

Human Resources

I care about people and believe they are important.

Distribution Services

“I Deliver Dreams” We proudly supply our UK/IE retail stores and our customers with our wonderful home furnishing products every day.

Service Office

I am proud to provide specialised services to our stores and other units to help them in their day to day work

Business Navigation

I Navigate the growth of IKEA and steering the business towards long term profitability.

Marketing

I help reach the many people; helping consumers to see, understand and like the IKEA brand.

Information Technology

I support the business by sharing my knowledge and keeping our technology up-to-date

Facilities

We manage the IKEA estate and ensure it is in top shape for our customer and co-workers